Skip to main content
Troubleshooting White Screen Sign-up Issues in Botly
Riley Webb avatar
Written by Riley Webb
Updated over a week ago

We understand that sometimes technical hiccups can occur when integrating Botly with your OnlyFans account. If you've received a white screen when trying to sign up, worry not!

Troubleshooting Steps

Try a different email address

If you have encountered this issue, try signing up with a new email address. We have seen this happen a minute amount of times and creating a new account resolves this.


Still having issues? Contact Us

If you've followed the steps above and still encounter the "Incorrect Creator" issue, please don't hesitate to reach out to our support team.

To get in touch with us:

  1. Visit the Botly support website (help.getbotly.com).

  2. Click on the Chat bubble in the bottom left of the window.

  3. Select "Messages" and then "Send us a message"

  4. Follow the prompts to lodge your support ticket.

For any additional questions or concerns about Botly, please explore our frequently asked questions (FAQs) or contact us directly at [email protected].

Did this answer your question?