Extending Your Botly Journey After the Trial Period
Riley Webb avatar
Written by Riley Webb
Updated over a week ago

Once you've finished your trial, if you want to continue using Botly as a paid service, all you need to do is add your billing information.

To add your billing information:

  • Open our Billing Portal and enter the email address you signed up to Botly with

  • You will receive a link to open the Billing Portal

  • From there you can add/edit your relevant Billing Info.

After you confirm your billing info you're free to continue using Botly.

Still having issues? Contact Us

If you've followed the steps above and still encounter the "Incorrect Creator" issue, please don't hesitate to reach out to our support team.

To get in touch with us:

  1. Visit the Botly support website (help.getbotly.com).

  2. Click on the Chat bubble in the bottom left of the window.

  3. Select "Messages" and then "Send us a message"

  4. Follow the prompts to lodge your support ticket.

For any additional questions or concerns about Botly, please explore our frequently asked questions (FAQs) or contact us directly at [email protected].

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